GSAXcess® Browser Troubleshooting Guide
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For Netscape Navigator
FAQ for Netscape 4.79
  1. How do I clear cache memory or temp files?
  2. How do I delete previously visited history records?
  3. How do I enable JavaScript?
  4. How do I enable SSL (Secure Sockets Layer)?
FAQ for Netscape 6.x or higher
  1. How do I clear cache memory or temp files?
  2. How do I delete previously visited history records?
  3. How do I enable JavaScript?
  4. How do I enable SSL (Secure Sockets Layer)?
To Clear Cache Memory or Temp Files:

  1. How do I clear cache memory or temp files for Netscape 4.79 or Netscape 6.x or higher?

  2. Step 1. On the Edit menu, click on Preferences.

    Netscape Navigator 6 Edit to Preferences Image

    Step 2. Under the Advanced category, select Cache.

    Netscape Navigator 6 Preferences>Cache Image

    Step 3. Click on the Clear Memory Cache button.

    Step 4. A small dialogue box will appear to confirm deletion. Click on the OK button to confirm.

    Step 5. Click on the OK button to exit out of the Preferences window.

    TIP: You may also click on the Clear Disk Cache button to clear the disk memory.
    TIP: If the Memory Cache is less than 2000 KBytes, change to 2000 KBytes. If the Memory Cache is higher than 2000 KBytes, no change is needed.

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 To Delete Previously Visited History Records:

  1. How do I delete previously visited history records for Netscape 4.79?
  2. Step 1. On the Communicator menu, click on Tools and select History. (A small History browser window should appear.)

    Netscape Navigator 4 Communicator>History Menu Image

    Step 2. On the Edit menu or the History browser window, click on Select All.

    Netscape Navigator 4 Edit>Preferences Menu Image

    Step 3. Again, go on the Edit menu, and click on Delete.

    Step 4. On the File menu, click on Close to exit out of the History browser window.

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  1. How do I delete previously visited history records for Netscape 6.x or higher?

  2. Step 1. On the Edit menu, click on Preferences.

    Netscape Navigator 6 Edit>Preferences Menu Image

    Step 2. Under the Navigator category, select History.

    Netscape Navigator 6 History Image under the Preference Window

    Step 3. Click on the Clear History button.

    Step 4. Click on the OK button to close the Preferences window.

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 To Enable JavaScript:

  1. How do I enable JavaScript for Netscape 4.79?

  2. Step 1. On the Edit menu, click on Preferences.

    Netscape Navigator 4 Edit to Preferences Image

    Step 2. In the Preferences window, select Advanced.

    Netscape Navigator 4 Preferences Window Image

    Step 3. Check the Enable JavaScript checkbox to be turned on.

    Step 4. Click on the OK button.

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  1. How do I enable JavaScript for Netscape 6.x or higher?

  2. Step 1. On the Edit menu, click on Preferences.

    Netscape Navigator 6 Edit to Preferences Image

    Step 2. In the Preferences window, select Advanced and click on Scripts & Plugins.

    Netscape Navigator 6 Preferences>

    Step 3. Under Enable JavaScript make sure that the checkbox is turned on for Navigator.

    Step 4. Click on the OK button.

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Last modified 10/10/03
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