Step 1. On the Communicator menu, click on Tools and select Security Info. Step 2. At the Security Info window, select Navigator. Step 3. Under Advanced Security Configuration, verify that Enable SSL (Secure Sockets Layer) v2 and SSL (Secure Sockets Layer) v3 are checked on. Step 4. Click on the OK button to exit out of the window.
Step 1. On the Edit menu, click on Preferences. Step 2. At the Preferences window, click on the Privacy & Security category to display its subcategories. Step 3. Select SSL. Step 4. Under SSL Protocol Versions, place a check mark on BOTH Enable SSL version 2 and Enable SSL version 3. Step 5. Click on the OK button to close the Preferences window.